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Crucial Conversations

February 20, 2014

Crucial Conversations 

Tools for Talking When Stakes are High 

If you feel stuck—in a relationship, in your career, at home, wherever—chances are a crucial conversation is   keeping you there. This training based on the New York Times bestseller introduces you to the skills you need to handle crucial conversations—conversations that occur when the stakes are high, emotions run strong, and opinions vary. 

With Crucial Conversations skills, you'll be able to…

· Prepare for high-stakes situations with a proven technique

· Transform anger and hurt feelings into powerful dialogue

· Make it safe to talk about almost  anything

· Be persuasive, not abrasive

· Improve nearly every professional and personal relationships



March 20, 2014 and March 27, 2014




Winnett Lounge




To register for the class and get more information about course content, fees, and   cancellation policy, please visit our online course catalog at  or call x3204