CMA Presents "The Importance of Workplace Trust"

Presented by Caltech Management Association, Caltech Business and Finance, and JPL Human Resources.

Come hear Amy Lyman talk about what makes an organization great — one where staff members "trust the people they work for, have pride in what they do, and enjoy the people they work with." Ms. Lyman is a founder and the current president of the Great Place to Work ® Institute, which for over 20 years has advanced the knowledge of what makes a great workplace, and each year in Fortune magazine publishes a list of the "100 Best Companies to Work For."

Ms. Lyman will talk about her organization's "Trust Index," a tool that helps measure how employees feel about their organization's credibility, how well it fosters an environment of respect, the degree of fairness used to make decisions, the pride inherent in membership, and the extent to which camaraderie characterizes internal relationships. In addition to its extensive work among elite corporations, recent Great Place to Work ® Institute research and consulting have included not-for-profit organizations such as Harvard and Stanford Universities.

Amy Lyman received her Ph.D. from the University of Pennsylvania, where she began her consulting work as a research fellow at the Wharton Center for Applied Research. She has authored many articles about business management issues and has been a featured speaker at numerous management development workshops and conferences focused on leadership development and strategic planning.

This free event is open to members of the Caltech Campus and JPL communities and will be especially useful to anyone who has responsibility for supervising and managing others. Portions of the program will include audience engagement as Ms. Lyman explores this important topic.