Facilities Service Request Process Changes August 29

Starting August 29, 2016, there will be a new website for submitting routine service requests to the Facilities Department at Caltech.

The AiM Customer Portal is a self-service, flexible, customer access point for submitting service requests, checking work order status, and reviewing cost information.

The AiM Customer Portal will be available via access.caltech.edu starting Monday, August 29th. You may use this portal for submitting requests for facilities maintenance, event support, chauffeur trips, Graphic Resources print jobs, Security building access and other Facilities services.

For more information regarding the AiM Implementation, please see the presentation that was given at recent AiM Town Hall meetings orĀ download the AiM brochure.