Effective Monday, April 15th, Caltech Help will be the new system for IMSS, Card Office, and Procurement service requests. Other campus service centers, including Human Resources, will soon join this system. Caltech Help's web interface allows you to conveniently submit and track service requests, as well as view your request history.
Effective Monday, February 25th, the Help Desk and Hardware Repairs will be located in Central Engineering Services (building 85). The Help Desk will be located in Room 204 and Hardware Repairs will be in Room 109.
Many campus users are receiving email claiming to come from an IT support group (sometimes even IMSS or the Help Desk), asking for the user's password and other private information, or requesting that you "verify your account" by logging into a webs